Language notice: This English translation is provided for convenience and easier understanding. The contractual language is German. In the event of any discrepancy, the German version shall prevail to the extent permitted by mandatory law.

Stolvations GmbH – www.gymmonky.de
August 2026 | Version 1.0 – English translation

Part A – General Provisions

Section 1 Scope and Contracting Party

1.1 Scope: These General Terms and Conditions (hereinafter “Terms”) apply to all orders placed through the online shop www.gymmonky.de (hereinafter “Shop”). The version of these Terms published on the website at the time of the order shall apply.

1.2 Contracting party: Stolvations GmbH, Rütistrasse 10, CH-8952 Schlieren, Switzerland, Commercial Register of the Canton of Zurich: CHE-151.868.802, German VAT identification number: DE453048206, tax number: 09430/09550 (Konstanz Tax Office), telephone: +41 43 218 94 52, email: support (at) gymmonky.com (hereinafter “we” or “Seller”).

1.3 Customers and delivery area: Our offer is intended for consumers with a residential or delivery address in Germany or Austria.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or independent professional activity.

Orders with a delivery address outside Germany and Austria will not be fulfilled through this Shop.

1.4 Commercial resale: Our offer is intended for end consumers. Orders intended for commercial resale are not covered by the offer. Where there are reasonable indications of an intention to resell commercially, we may reject the order in accordance with Section 2.5.

Section 2 Formation of the Contract

2.1 Products displayed in the Shop: The presentation of products in the Shop does not constitute a binding offer but an invitation to submit an order (invitatio ad offerendum).

2.2 Order: By clicking “Order with obligation to pay”, the customer submits a binding offer to purchase.

2.3 Formation of the contract: The automatic acknowledgement of receipt sent by email merely records receipt of your order and does not itself constitute acceptance.

For immediate payment methods – meaning payment methods where the amount is charged immediately – we declare acceptance of your offer in advance and by conduct by offering that payment method at the end of the ordering process. In this case, the purchase contract is formed when you submit your order.

For advance payment, the purchase contract is formed when our order confirmation is received by email; we provide the payment details with that confirmation.

2.4 Right to withdraw in the event of unavailability: If delivery of the ordered goods is impossible through no fault of ours, we reserve the right to withdraw from the contract. Delivery is impossible in particular where, through no fault of our own, our supplier fails to supply us despite a corresponding procurement transaction, or where the stated availability related to stock that had already sold out when the contract was formed.

We will notify you of the withdrawal without undue delay and refund all consideration already received promptly and in full. Further statutory rights to challenge the contract, particularly in the event of obvious pricing or product errors that were recognisable to you, remain unaffected.

2.5 Household quantities: We may reject or cancel orders exceeding quantities usual for private consumption, as well as orders where there is a reasonable suspicion of commercial resale. You will be notified and any payments already made will be refunded in full.

2.6 Storage and incorporation: Order data are stored in accordance with statutory retention requirements. These Terms are available throughout the ordering process and may be saved and printed by the customer. By submitting the order, the customer accepts that these Terms apply.

Section 3 Prices and Payment

3.1 Prices: All prices are stated in euros (EUR) and include the applicable value added tax. The applicable tax rate is determined by the country of delivery and is shown no later than in the shopping cart and on the invoice. Any shipping costs are displayed separately and transparently before the order is completed (see Section 4.2).

3.2 Payment methods: The available payment methods are shown during the ordering process. No additional fees are charged for their use. Payments are processed by external payment service providers. The provider processing the selected payment method is identified during the ordering process.

3.3 Due date: The purchase price is due when the contract is formed. For immediate payment methods, the amount is charged when the order is submitted (Section 2.3).

For advance payment, the purchase price must be transferred within seven days after receipt of our order confirmation; dispatch takes place after payment has been received. If payment is not received on time, we may withdraw from the contract after sending a reminder and setting a reasonable additional period for payment.

3.4 Retention of title: The goods remain the property of Stolvations GmbH until the purchase price has been paid in full.

3.5 Late payment and payment reversals: If you are in default with a due payment, we may charge interest at the statutory rate. If a payment is reversed by your payment service provider and you are responsible for the reversal, we may claim reimbursement of the costs actually incurred. You may demonstrate that no loss occurred or that the loss was substantially lower.

3.6 Set-off and rights of retention: You may set off claims that are

(a) acknowledged or undisputed by us, (b) established by a final or enforceable court decision, (c) legally connected with your obligation under this contract, or (d) available in the event of our insolvency.

Set-off with other claims is excluded. You may exercise a right of retention insofar as your counterclaim arises from the same contractual relationship. Statutory rights of retention remain unaffected.

Section 4 Delivery and Shipping

4.1 Delivery area: Germany and Austria.

4.2 Shipping method, shipping costs and delivery time: Goods are sent by postal service or parcel carrier. Standard shipping is free for orders of EUR 30 or more to Germany and EUR 40 or more to Austria. For orders below these thresholds, shipping costs are displayed in the shopping cart before the order is completed.

Delivery takes place within 2–4 business days after formation of the contract (Section 2.3), or, for advance payment, within 2–4 business days after payment has been credited to our account. This period includes processing and transit time. Different information in the relevant product description takes precedence.

4.3 Transfer of risk: In consumer transactions, the Seller bears the risk of accidental loss and accidental deterioration until the goods are handed over to the customer.

4.4 Loss and transport damage: Please notify us of any loss or transport damage as soon as reasonably possible by email to support (at) gymmonky.com. This helps us investigate the matter with the carrier. Your statutory rights to delivery, cure, withdrawal or reimbursement are unaffected by the timing of your notification or by the completion of a postal investigation.

4.5 Form of delivery: Where there is a reasonable suspicion of abusive loss reports, we reserve the right to send future orders only by a delivery method requiring confirmation, such as registered mail or a tracked parcel. We bear any additional costs resulting from this.

4.6 Failure to accept delivery: If the carrier returns the goods to us because delivery to the customer was not possible, the customer bears the costs of renewed dispatch and the return costs actually incurred by us.

This does not apply where the customer exercised the right of withdrawal at the same time as refusing delivery, where the customer is not responsible for the circumstance that made delivery impossible, or where the customer was temporarily prevented from accepting delivery, unless we had announced delivery a reasonable time in advance.

The customer may demonstrate that no loss occurred or that the loss was substantially lower.

If the customer does not accept the goods, we may request acceptance within a reasonable period. We may withdraw from the contract only after that period has expired without result. No additional period is required where the customer seriously and definitively refuses acceptance.

After withdrawal from the contract, we will refund the purchase price in full. We may set off any claim for damages under the preceding paragraph only to the extent that the claim actually exists and has been quantified; no flat-rate deduction will be made.

Your right of withdrawal under Section 7 remains unaffected. If you exercise that right, no claim arises under this clause; the statutory provisions on return costs and compensation for loss of value remain unaffected.

4.7 Force majeure: In the event of circumstances outside our control, for which we are not responsible and which specifically prevent delivery, including natural events, epidemics, strikes, official measures or major disruptions to transport, delivery periods are extended for the duration of the impediment. We will inform you promptly of the delay and the expected new delivery date.

Your statutory rights, particularly the right to set us a reasonable additional period and to withdraw from the contract once that period has expired, remain unaffected and are not subject to a minimum duration.

If the impediment lasts longer than 30 days and there is no foreseeable end, we may also withdraw from the contract. Any payments already made will then be refunded promptly and in full.

4.8 Place of performance: The place of performance for delivery is the delivery address provided by the customer.

Section 5 Product Presentation

5.1 Product images: We present our products as accurately as possible. Please note that colours may appear differently depending on the screen, calibration and lighting conditions. Minor colour variations may also occur between production batches.

5.2 Dimensions: Dimensions stated in the Shop are approximate; minor customary manufacturing variations may occur.

5.3 Statutory rights: Sections 5.1 and 5.2 describe the characteristics of our products and do not restrict your statutory rights in respect of defects. If the delivered goods do not have the agreed or objectively expected characteristics, Section 8 applies without restriction.

Section 6 Inspection and Notification of Defects

6.1 Inspection: We recommend checking the goods for completeness and visible defects upon receipt.

6.2 Notification of defects: Please report defects by email to support (at) gymmonky.com, including photographs and the order number. This helps us process the matter quickly. As a consumer, you are not subject to a duty to inspect or notify; the timing of your notification does not affect your statutory rights in respect of defects.

6.3 Transport damage: Where possible, you may record externally visible transport damage with the carrier. This serves only to support our investigation with the carrier and is not required for claims against us.

Section 7 Right of Withdrawal (Right of Rescission)

7.1 Statutory right of withdrawal: Consumers have a statutory right of withdrawal. For customers in Austria, this corresponds to the right of rescission under the Austrian Distance and Off-Premises Contracts Act (FAGG); the terms “withdrawal” and “rescission” are equivalent in this respect.

In addition to the methods described below, you may declare your withdrawal at any time during the statutory withdrawal period using our electronic withdrawal function (“withdrawal button”). It is available at www.gymmonky.de/pages/widerruf-de.

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Withdrawal Instructions

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party designated by you other than the carrier, take possession of the goods. If several goods ordered together are delivered separately, the period begins when the last item is taken into possession.

To exercise your right of withdrawal, you must inform us (Stolvations GmbH, Rütistrasse 10, CH-8952 Schlieren, Switzerland, telephone: +41 43 218 94 52, email: support (at) gymmonky.com) of your decision to withdraw from this contract by an unequivocal statement, for example a letter sent by post or an email. You may use the model withdrawal form below, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs, except for any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us, without undue delay and no later than fourteen days from the day on which we receive notice of your withdrawal. We will use the same means of payment that you used for the original transaction, and you will not incur any fees as a result of the reimbursement.

We may withhold reimbursement until we have received the goods back or until you provide evidence that you have sent the goods back, whichever occurs first.

You must send the goods back without undue delay and in any event no later than fourteen days from the day on which you inform us of your withdrawal, to:

Stolvations GmbH – Returns
Rütistrasse 10
CH-8952 Schlieren
Switzerland

The deadline is met if you send the goods before the fourteen-day period has expired.

You bear the direct cost of returning the goods.

You are liable for any diminished value of the goods only where that loss in value results from handling beyond what is necessary to establish the nature, characteristics and functioning of the goods.

— End of withdrawal instructions —

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7.2 No exclusion of the right of withdrawal: The right of withdrawal applies without restriction to our products. Product and shipping packaging does not constitute a seal within the meaning of the statutory exclusions. Opening the packaging and inspecting or trying the goods does not affect your right of withdrawal.

7.3 Returns procedure following withdrawal: After declaring withdrawal, send the goods without undue delay and no later than fourteen days to the returns address stated in the withdrawal instructions. You bear the direct cost of returning the goods.

Processing note: Please return the goods, where possible, in their original packaging with all accessories, include the order number, use suitable protective outer packaging, and avoid damage or contamination. Please retain proof of posting.

These requests are intended solely to facilitate processing. Your right of withdrawal and its legal effects do not depend on compliance with them. You may inspect and try the goods in the same way as in a retail store; you are liable for any further loss in value in accordance with the withdrawal instructions.

7.4 Sets and bundles: Sets and bundles are offered as a single product for a total price. The right of withdrawal may therefore be exercised only for the relevant set or bundle as a whole. Other products in the same order remain unaffected.

7.5 Reimbursement: Reimbursement is made in accordance with the withdrawal instructions above: within fourteen days after receipt of your withdrawal notice, although we may withhold reimbursement until we receive the goods or you provide evidence that they have been sent, whichever occurs first. Reimbursement is made using the same payment method as the original payment.

7.6 Model withdrawal form:

(Complete and return this form only if you wish to withdraw from the contract.)

To: Stolvations GmbH, Rütistrasse 10, CH-8952 Schlieren, Switzerland
Telephone: +41 43 218 94 52
Email: support (at) gymmonky.com

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale for the following goods (*):

Ordered on (*): _______________
Received on (*): _______________
Name of consumer(s): _______________
Address of consumer(s): _______________
Signature of consumer(s) (only if this form is submitted on paper): _______________
Date: _______________

(*) Delete as appropriate

Section 8 Statutory Warranty (Liability for Defects)

8.1 Statutory warranty: If the delivered goods are defective, your rights are governed by the statutory provisions. German statutory warranty law applies to customers resident in Germany; mandatory Austrian consumer warranty law additionally applies to customers resident in Austria.

8.2 Time limits: The statutory warranty period is two years from delivery. If a defect becomes apparent within the first twelve months, it is presumed to have existed at the time of delivery. For customers in Germany, where cure is performed by repair, the original limitation period is extended once by twelve months. Customers in Austria have an additional three-month period after expiry of the warranty period in which to bring their claim before a court.

8.3 Your rights in the event of a defect: You may initially request cure, choosing between repair and replacement. Cure is free of charge; we bear the transport and shipping costs.

If we refuse cure, if it is impossible or is not completed within a reasonable period, you may reduce the purchase price or withdraw from the contract. The same applies where the defect is sufficiently serious to justify immediate action or reappears after an attempt at repair. For a minor defect, only a reduction in price is available. Claims for damages are governed by the statutory requirements.

8.4 Distinction: The required characteristics include the durability that may normally be expected for goods of this type. Normal wear consistent with that durability is not a defect, nor is damage demonstrably caused only after delivery by improper handling, cleaning contrary to the care instructions, contact with aggressive chemicals or attempted modifications by the customer.

Section 9 Liability

9.1 Unlimited liability: We have unlimited liability for damage caused intentionally or by gross negligence and for injury to life, body or health. Liability under product liability legislation remains unaffected.

9.2 Limited liability: In cases of slight negligence, we are liable only for breach of essential contractual obligations and only up to the amount of the loss that was foreseeable and typical for the contract when it was formed.

9.3 Exclusion of liability: Liability for slight negligence is otherwise excluded. These limitations apply accordingly to our legal representatives, employees and agents. Mandatory statutory liability provisions, particularly under Austrian law, remain unaffected.

9.4 Third-party content and links: The respective operators are responsible for the content of linked third-party websites. Our liability is governed by the statutory provisions.

Section 10 Data Protection

10.1 Controller: The controller responsible for processing personal data is Stolvations GmbH (contact details in Section 1.2).

10.2 Legal basis: Personal data are processed in accordance with the General Data Protection Regulation (GDPR) and supplementary national data protection laws.

10.3 Data processing: We process personal data collected during the ordering process for contract performance, payment processing and delivery. The legal basis is performance of the contract concluded with you.

10.4 Privacy policy: Further information on data processing is provided in the privacy policy available separately in the Shop.

Section 11 Minimum Age

11.1 Orders through the Shop may be placed only by natural persons who are at least 18 years old.

11.2 By submitting an order, the customer confirms that they are at least 18 years old.

Section 12 Governing Law and Jurisdiction

12.1 Governing law: All legal relationships between the customer and Stolvations GmbH are governed by the law of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).

This choice of law applies only insofar as it does not deprive consumers of the protection afforded by mandatory provisions of the law of their country of habitual residence. Mandatory Austrian consumer protection provisions therefore continue to apply additionally to customers habitually resident in Austria.

12.2 Jurisdiction: Proceedings against consumers may be brought only before the courts at the consumer’s place of residence. Consumers may bring proceedings against us at our registered office or at their own place of residence. Mandatory statutory rules on jurisdiction remain unaffected.

Section 13 Dispute Resolution

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration body.

For complaints, please contact support (at) gymmonky.com first. We generally respond within 1–2 business days.

Section 14 Information for Online Sales

14.1 Technical steps for forming the contract: The customer selects the desired products, places them in the shopping cart, reviews the order summary and submits a binding offer by clicking “Order with obligation to pay”.

14.2 Corrections: Before submitting the order, all entries may be reviewed, changed or deleted at any time using the usual browser and Shop functions.

14.3 Storage of the contract text: We store the contract text and send the customer the order details and these Terms by email.

14.4 Contractual language: The contractual language is German.

Section 15 Amendments to these Terms

15.1 The version of these Terms published at the time of the order applies to each order. Amendments apply only to future orders; contracts already concluded remain unaffected.

Section 16 Severability

16.1 If any provision of these Terms is or becomes wholly or partially invalid or unenforceable, the validity of the remaining provisions is unaffected. The relevant statutory provision shall apply in place of the invalid provision.

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Part B – Gift Vouchers, Discount Codes and Free Items

I. Gift Vouchers

Section 1 Purchase and delivery: Gift vouchers are available in freely selectable amounts between EUR 10 and EUR 100. They are delivered digitally as a PDF by email. Discount codes and promotions do not apply to the purchase of gift vouchers.

Section 2 Redemption and validity: Paid gift vouchers purchased with a delivery address in Germany are valid for three years and those purchased with a delivery address in Austria for five years, in each case beginning at the end of the year of purchase. Mandatory statutory rights remain unaffected. Gift vouchers may be redeemed for all products in the Shop except for the purchase of further gift vouchers. Any remaining balance is retained and may be used for future orders. Multiple gift vouchers may be combined in one order.

Section 2a Right of withdrawal when purchasing gift vouchers: Consumers also have a fourteen-day right of withdrawal when purchasing a gift voucher. The withdrawal period begins when the gift voucher is received by email. In all other respects, the withdrawal instructions in Section 7 of Part A apply accordingly; no return shipment is required.

An unequivocal statement sent to support (at) gymmonky.com or use of our electronic withdrawal function under Section 7.1 of Part A is sufficient. We will refund the amount paid within fourteen days using the same payment method and deactivate the voucher code.

If the gift voucher has already been redeemed in whole or in part before the end of the withdrawal period, the amount used will be taken into account in the reversal; only the unused balance will be refunded. Any right of withdrawal relating to a purchase of goods paid for with the gift voucher remains unaffected.

Section 3 Promotional vouchers issued free of charge: Promotional vouchers issued by us free of charge, for example in competitions or advertising campaigns, may be limited in time. The applicable validity period is shown on the voucher.

Section 4 Cash payment: As long as we are willing and able to redeem a gift voucher, there is no entitlement to payment of the voucher or remaining balance in cash. If we cease trading or redemption becomes permanently impossible for reasons for which we are responsible, we will pay the outstanding amount on request.

II. Discount Codes

Section 1 Conditions: Discount codes are valid only during the stated promotion period. One discount code may be used per order unless expressly stated otherwise. Personalised discount codes are non-transferable where this is stated when the code is issued.

Section 2 Restrictions: Discount codes apply only to the specified products and cannot be used for shipping costs or the purchase of gift vouchers.

Section 3 Returns from discounted orders: If the entire order is returned, we refund the full amount paid, including the initial delivery costs.

If only part of a discounted order is returned, we refund the portion of the amount actually paid attributable to the returned items. The discount is allocated to all items in proportion to their regular individual prices, so the proportionate discount remains applicable to the retained items.

Example: Two items with a regular price of EUR 20 each are purchased using a 10% discount code, resulting in a total payment of EUR 36. If one item is returned, we refund EUR 18.

III. Free Items and Complimentary Products

Section 1 Provision: Free items and complimentary products are offered voluntarily and subject to availability. Before an order is completed, there is no entitlement to the offer or continuation of a particular free item. If a free item is bindingly promised during the ordering process and forms part of the order, we owe it as part of the contract.

Section 2 Return: Free items and complimentary products are provided on condition that the associated main product is retained. If you withdraw from the purchase of the main product in full, that condition ceases to apply and we ask you to return the free item together with the main product. The return of the free item is free of charge to you; we bear the costs.

Your refund for the main product will nevertheless be made in full. We will not deduct any amount from the refund.

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